Oscahs is run as a Not for Profit company. It is important that you pay all fees promptly otherwise the Clubs will not be able to continue to operate. It is our intention to make our Clubs genuinely accessible to children and families from all sections of the local community.
In order to accomplish this, we will:
- Ensure our charges are fair and affordable.
- Review all charges regularly.
- Give notice of any increase in charges 4 weeks prior to its effective date.
- The primary objective of any monetary increase is made to sustain the club, not increase its bank balance.
- Be aware of the charges made at other local Clubs so we always remain competitive.
- Ensure that the childcare we offer is flexible and meets the needs of working parents
In order for us to offer high quality, flexible childcare it is important that our funding is guaranteed. It is, therefore, imperative that you pay your invoice promptly.
Payment Terms & Conditions
- All invoices will be issued on the information held on our database.
- Invoices will be issued monthly in advance for sessions booked.
- No changes to invoices will be made once issued.
- Fees are payable weekly/monthly in advance.
- All ad-hoc bookings, including holiday club sessions, must be paid for, in full on receipt of invoice.
- We do not give credit. Failure to pay fees may result in your child losing their place.
- No charge will be made for Bank holidays.
- We reserve the right to refuse entry to any child who does not have a completed booking form.
- Your child's place is not secured until payment is received in full.
- A change of session may incur a charge.
- Children collected from schools, other than where the Club is located, may incur a 'Collection fee'.
- Cancellations must be made in writing, 10 working days prior to the next calendar month or Holiday Club date otherwise you may be charged.
- Absences:
- Refunds for absences will not be given.
- Notification of absence is required.
- It is not the school's responsibility to inform Oscahs of your child's absence.
- In the event that you cannot make contact with the setting, please telephone Elaine Beach on 07803 182819
- You may incur a 'late collection fee' should your child be collected after closing time.
- If you fail to pay your invoice on time:
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A 'late payment fee' may be charged, 7 working days after the date of your invoice.
- After 10 working days any outstanding invoices and fees will be forwarded to the Area manager.
- After 15 working days any outstanding invoices and fees may be passed to our financial controller for referral to our Solicitor.
- Oscahs will not be held liable for the closure of the setting due to third party action or unforeseen circumstances and a retainer charge may be made.
- All bookings and discounts are at the discretion of the management and the management's decision is final.
- We accept Childcare vouchers. if your employer offers these please check if we are registered with that company.
- Additional charges may apply for special events e.g. Christmas Party etc. You will be notified in advance when this is the case.
- We will pursue all payment defaulters through the County Courts.
- You will be liable for the payment of any additional legal costs.
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