If you have any questions regarding our "Terms and Conditions" please ask a member of staff.

1. Viewing and use of this website which is owned and operated by Oscahs Limited (Oscahs). Your use of this web site indicates your agreement to be bound by these terms and conditions.

1. If you access the Oscahs web site you agree to be bound by the conditions contained in this legal message and further agree that the Courts of England and Wales shall have exclusive jurisdiction in respect of any dispute arising from this legal message.
2. The copyright in the material contained in the this web site belongs to Oscahs. All rights reserved. Except solely for your own personal and non commercial use no part of this web site may be copied, performed in public, broadcast or adapted without the prior written permission of Oscahs.
3. Oscahs assumes no responsibility for the contents of any other web sites or pages to which the this web site has links. Following links to other web sites or pages is at your own risk and we shall not be liable to any person in connection with such linking. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on or link to the Oscahs web site.
4. To the extent permitted by law we shall not be liable to any person for any loss or damage whatsoever and howsoever arising which may arise from the use of or reliance on any of the information contained in this web site.
5. While we have taken reasonable steps to ensure that the information contained within this web site is accurate, correct and up to date at the time it is first included in this web site, you should be aware that the information may be incomplete, inaccurate or may have become out of date. Osachs does not give or make any warranty or representation of any kind, whether express or implied.

2. Enrolment

1. A non-refundable registration fee is required to enrol your child.
2. A place will be offered for your child as soon as one becomes available on the days/sessions requested.
3. You are expected to complete all the necessary forms to enrol your child.

3. Absences

1. You should notify the club if your child is going to be absent.
2. It is not the schools responsibility to inform the club of your child's absence.
3. All absences will be charged at the full rate unless alternative arrangements have been made with the manager of the club.
4. In the event that you cannot make contact with the setting, please telephone Elaine Beach on 07803 182819

4. Illness

1. If you suspect that your child has an infectious or communicable disease you should notify the club ASAP.
2. No child with an infectious or communicable disease may attend the club until fully recovered.
3. If a child becomes ill while at the club you will be contacted and, should it be necessary, medical attention will be sought.
4. Any child who has been vomiting and/or had diarrhoea must not return to the club until 48 hours after the last bout of the illness
5. If your child is unable to attend the club due to illness please let us know at least 2 hours prior to the club's start time.
6. If your child is unable to attend due to illness you may have to pay 50% of the session booked or a session in lieu may be booked.

5. Bookings

1. Bookings should be made on a half-term basis in advance.
2. You are required to give 28 days' notice of termination or change to contracted booking.
3. Holiday club bookings are taken on a first come first served basis.
4. We do not run any clubs on bank holidays.

6. Payments

1. All invoices will be issued on the information held on our database.
2. Invoices will be issued monthly in advance for sessions booked.
3. No changes to invoices will be made once issued.
4. Fees are payable weekly in advance.
5. All ad-hoc bookings, including holiday club sessions, must be paid for, in full on receipt of invoice.
6. We do not give credit. Failure to pay fees in advance may result in your child losing their place.
7. No charge will be made for Bank holidays.
8. We reserve the right to refuse entry to any child who does not have a completed booking form.
9. Your child's place is not secured until payment is received in full.
10. A change of session may incur a charge.
11. Children collected from schools, other than where the Club is located, may incur a 'Collection fee'.
12. Cancellations must be made in writing, 10 working days prior to the next calendar month or Holiday Club date otherwise you may be charged may be incurred.
13. You may incur a 'late collection fee' should your child be collected after closing time.
14. If you fail to pay your invoice on time a 'late payment fee' will be charged, 7 working days after the date of your invoice.
15. After 10 working days from the invoice date any outstanding invoices and fees will be forwarded to the Area manager.
16. After 15 working days from the invoice date any outstanding invoices and fees may be passed to our financial controller for referral to our Solicitor.
17. Oscahs will not be held liable for the closure of the setting due to third party action or unforeseen circumstances.
18. All bookings and discounts are at the discretion of the management and the management's decision is final.
19. Additional charges may apply for special events e.g. Christmas Party etc. You will be notified in advance when this is the case.
20. We will pursue all payment defaulters through the County Courts.
21. You will be liable for the payment of any additional legal costs.

7. Behaviour

1. Your child is expected to behave in accordance with the Behaviour Policy.
2. We reserve the right to suspend and/or exclude any child who persistently behaves in an unacceptable manner.
3. It is the obligation of the parents to inform their child that they must not leave the premises except when accompanied by a person named on the registration document or a member of staff.
4. Should your child run away from the club, we will inform you ASAP and may contact the relevant authorities.

8. Data Protection

1. The information you provide us will be processed electronically for administrative purposes and is subject to the terms of the Data Protection Act 1984.
2. We will only release personal information to the relevant authorities as required under the legal terms of the Children Act 1989 and the Childcare Act 2006.

9. General

1. We are registered with the Local Authority and OFSTED.
2. We adhere to the OFSTED Welfare Regulations and Requirements at all times.
3. We have a legal duty, under the Children Act 1989 and Childcare Act 2006 to report any suspicion of suspected child abuse and/or neglect.
4. We will ensure that there are a minimum of two members of staff present at the club at all times.
5. We cannot take responsibility for the loss or damage to any personal belongings brought into the Club.

10. Staff are:

1. Checked by the Criminal Records Bureau.
2. Approved by the OFSTED Early Years Foundation.
3. Qualified in emergency first aid and are able to deal with minor injuries.
4. Trained in the field of childcare.

11. Breakfast Club Procedures

1. Your child will be escorted from our venue to their class by a member of our staff at the start of the school day.

12. After School Club Procedures

1. Your child will be collected from their school at appropriate school finishing time and escorted to our clubs venue by a member of our staff.
2. You must sign your child out of the club upon collection.
3. Your child must be collected by the club's closing time.
4. Your child will only be released to you or a person named on the registration form.
5. In emergencies, other adults can be nominated to collect your child where written, or, in an extreme emergency, verbal permission has been given by you.
6. Under no circumstances will your child be released to any person that has not been specified by you.
7. Your child will under no circumstances be released to any person, named on the registration form or not, who is under the age of 16.

13. Equal Opportunities

1. We operate an Equal Opportunities Policy.
2. We follow the rules and requirements of the following list of Acts and Codes of Practice:

1. The Children Act 1989 and 2004
2. The Childcare Act 2006
3. The Race Relations Act 1976
4. The Sex Discrimination Act 1975 and 1986
5. The Equal Pay Act 1970
6. The Disabled Persons Act 1986
7. The Disability Discrimination Act 1995
8. The Human Rights Act 1998
9. The Education Act 1993
10. The Special Educational Needs Code of Practice
11. The Race Equality Act 2000
12. The Human Rights Act 2000
13. The Equality Act 2010

Terms and conditions are subject to review and notice of any changes will be given in writing.

Updated: August 2011
Next Review: July 2012